The integrated word processor allows you to customize individual and merged letters to your clients using all loss and policy information. You may choose prewritten letters or create your own letters.      Over 50 prewritten letters are included in the system. Detailed claim information is inserted into the letter. Customize the letters by adding or deleting information from the system. Change the copy of the letters to fit your distinctive needs.      To create your own letters simply: Devise copy for the letter Insert claim information from the system Use the Complete Claims Manager to customize and design successful letters for your company.